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2023.10.20.

FOXPOST services will be suspended on Staurday evening

On 21 October 2023, Saturday, between 22:00 and 24:00, FOXPOST services will be completely unavailable due to a system upgrade.

 

Dear Users, 

Please be informed that on 21 October 2023 , Saturday, between 22:00 and 24:00, due to a system upgrade, the availability of our services (e.g. parcel machines, foxpost.hu, etc.) will be down due to a system upgrade. 

In order to serve our significantly growing customer base with the same speed and continuity as before, we are making IT upgrades to our systems. Our service will, therefore, be suspended during the indicated evening period. 

The update affects our entire network of parcel machines and all our digital interfaces, including the foxpost.hu website, the app as well as the API connections used by our business partners. It will also not be possible to prepare, dispatch or collect parcels. The shutdown applies to both private individuals and business partners. 

During this period, 

  • foxpost.hu will not be available, so it will not be possible to prepare parcels, generate labels or track parcels, 
  • our parcel machines will be temporarily unavailable, so it will not be possible to dispatch parcels or for recipients to collect parcels, 
  • Communication via API will not function either, so it will temporarily not be possible to prepare parcels, generate labels or dispatch parcels.  

The upgrade will improve our backend system, which will provide even faster and more modern service in the future. 

Thank you for your understanding.