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2023.04.18.

SYSTEM INTERMISSION ON 23 APRIL 2023

Between 17:00 on Sunday 23 April 2023 and 05:00 on Monday 24 April 2023, FOXPOST services will be intermitted due to a system upgrade.

Dear Partners!

We would like to inform you that due to a system upgrade, our services (e.g. parcel machines, foxpost.hu, etc.) will be unavailable between 17:00 on Sunday 23 April 2023 and 05:00 on Monday 24 April 2023.

In order to be able to serve our significantly growing customer base with the speed and continuity we have been used to, we are performing an IT upgrade of our system. We will therefore intermit our service during the indicated evening period.

The update will affect the entire parcel machine network and all our digital interfaces, including the foxpost.hu website, the costumer app and the API connections used by our business partners. It will not be possible to prepare, send or receive items. The shutdown applies to both individuals and business partners.

During this period

  • foxpost.hu will not be available, so it will not be possible to prepare or track parcels and generate labels,
  • our parcel machines will be temporarily unavailable, so you will not be able to send parcels, and your costumers will not be able to pick them up,
  • communication via API will not work either, so it will be temporarily not possible to prepare parcels, generate labels and dispatch parcels.

The update will improve our backend system, which will allow us to provide even faster and more modern service in the future.

Thank you for your understanding!